—The timely and efficient management of faults that affect the quality of services delivered to customers is an important issue for service providers with respect to their busin...
Architecting security solutions for today’s diverse computer systems is a challenge. The modern business environment is comprised of many different applications, e-mail, databas...
This paper introduces a framework for classifying and comparing three domains related to the process technology. More particularly, it gives process definitions, characteristics, m...
Abstract. Despite that formal and informal quality aspects are of significant importance to business process modeling, there is only little empirical work reported on process mode...
The specification of business processes is becoming a more and more critical aspect for organizations. Such processes are specified as workflow models expressing the logical preced...