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HICSS
2003
IEEE
214views Biometrics» more  HICSS 2003»
16 years 1 days ago
An Event Driven Approach to Customer Relationship Management in e-Brokerage Industry
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
ICTAI
2003
IEEE
16 years 22 hour ago
Transportation Bid Analysis Optimization with Shipper Input
This paper extends carrier assignment models used in bid analysis for transportation procurement to incorporate shipper business considerations. These include restricting carrier ...
Yunsong Guo, Andrew Lim, Brian Rodrigues
SIGECOM
2003
ACM
174views ECommerce» more  SIGECOM 2003»
15 years 12 months ago
Collaboration software to reduce inventory and increase response
Some recent trends in business and manufacturing hold the promise of greater profits, yet, due to profit-robbing inventory increases, this promise has not been fully realized. [9]...
Indu Bingham, Barbara Hoefle, Kim Phan, Jim Sizemo...
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ITCC
2002
IEEE
15 years 11 months ago
Management of Explicit and Implicit Knowledge in Consulting Companies
Knowledge management is very important in the consulting business. On the one hand knowledge is the crucial factor of production that differentiates consulting companies from thei...
Freimut Bodendorf, Sascha Uelpenich
SIGUCCS
2000
ACM
15 years 11 months ago
Supporting PeopleSoft in an Academic Environment: Pitbull or Poodle?
Over the past decade, distributed computing necessitated a centralized support environment at most colleges and universities. This development has given campus computer users the ...
Jen Whiting, Gary Eshbaugh