—Current architectures for systems integration provide means for forming agile business processes by manually or dynamically configuring the components. However, a major challeng...
The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This pape...
Companies employ business process management suites to model, run, and maintain their processes. These processes are required to comply with requirements originating from standards...
Anti-money laundering is a pressing issue in today’s economy. With the newly launched Chinese anti-money laundering regulation, this issue has drawn more and more attention from...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...