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ICWE
2010
Springer
15 years 8 months ago
Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements
:  Business Conversation Manager: Facilitating People Interactions in Outsourcing Service Engagements Hamid R. Motahari-Nezhad, Sven Graupner, Sharad Singhal HP Laboratories HPL...
Hamid R. Motahari Nezhad, Sven Graupner, Sharad Si...
IM
2007
15 years 8 months ago
Business-Driven Optimization of Policy-Based Management solutions
— We consider whether the off-line compilation of a set of Service Level Agreements (SLAs) into low-level management policies can lead to the runtime maximization of the overall ...
Issam Aib, Raouf Boutaba
ICEB
2004
234views Business» more  ICEB 2004»
15 years 8 months ago
A Component-based Framework for Distributed Business Simulations in E-Business Environments
Simulations preserve the knowledge of complex dynamic systems and consequently transfer the knowledge of the cohesions of its elements to a specified target group. As the progress...
Alexander Hampel, Edward Bernroider
BIS
2009
154views Business» more  BIS 2009»
15 years 7 months ago
Using Process Mining to Generate Accurate and Interactive Business Process Maps
Abstract. The quality of today's digital maps is very high. This allows for new functionality as illustrated by modern car navigation systems (e.g., TomTom, Garmin, etc.), Goo...
Wil M. P. van der Aalst
BPSC
2009
190views Business» more  BPSC 2009»
15 years 7 months ago
Detective Information Flow Analysis for Business Processes
Abstract: We report on ongoing work towards a posteriori detection of illegal information flows for business processes, focusing on the challenges involved in doing so. Resembling ...
Rafael Accorsi, Claus Wonnemann