The objective of this paper is to study how a software product company can expand its productbased business with the Software as a Service (SaaS) model into the mobile setting. We...
In an e-service environment, contracts are important for attaining business process interoperability and enforcing their proper enactment. An e-contract is the computerized facili...
Examines critically the origins and basis of 'knowledge management', its components and its development as a field of consultancy practice. Problems in the distinction b...
The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...
: Service processes are becoming increasingly essential in modern economies as traditional, production-oriented industries decline. When comparing service processes to standard bus...