In today’s businesses we can see the trend that serviceoriented architectures (SOA) represent the main paradigm for IT infrastructures. In this setting, a software offers its fu...
In today's business where speed is of essence, an iterative development approach that allows the functionality to be delivered in parts has become a necessity and an effectiv...
Service Management controls how business services are developed and delivered to customers. Business services must be flexible negotiable between customer and provider. Temporal a...
The success and competitive edge of enterprises has become increasingly dependent on the enterprises’ agility to become members in business networks that support their own busin...
This paper presents a concept for the integration of quantitative and qualitative information sources with their accompanying management support functionalities from navigation and...