Still most of the current information systems are intra-organizational. Since products, services and production processes have become more information intensive, there is an increa...
Huge masses of digital data about products, customers and competitors have become available for companies in the services sector. In order to exploit its inherent (and often hidde...
BPEL is the de facto standard for business process modeling in today's enterprises and is a promising candidate for the integration of business and Grid applications. Current ...
BPEL (Business Process Execution Language) has become the standard for specifying and executing workflow specifications for web service composition invocation. A major weakness of ...
Xiangpeng Zhao, Zongyan Qiu, Chao Cai, Hongli Yang
Customer relationship management (CRM) is a business philosophy that has emerged and gained prominence in the field of IS in recent years. Organisations have begun to realise that...