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CSCW
2000
ACM
15 years 11 months ago
Evolution of Contact Point: a case study of a help desk and its users
This paper describes the evolution of a concept, Contact Point, the research process through which it evolved, and the work context and practices which drove its evolution. Contac...
Lena Mamykina, Catherine G. Wolf
GPC
2007
Springer
15 years 10 months ago
A Design of Cooperation Management System to Improve Reliability in Resource Sharing Computing Environment
Resource sharing computing is a project that realizes high performance computing by utilizing the resources of peers that are connected to the Internet. Resource sharing computing ...
Ji Su Park, Kwang-Sik Chung, Jin Gon Shon
P2P
2006
IEEE
229views Communications» more  P2P 2006»
16 years 21 days ago
Cost-Aware Processing of Similarity Queries in Structured Overlays
Large-scale distributed data management with P2P systems requires the existence of similarity operators for queries as we cannot assume that all users will agree on exactly the sa...
Marcel Karnstedt, Kai-Uwe Sattler, Manfred Hauswir...
APN
2000
Springer
15 years 10 months ago
Woflan 2.0: A Petri-Net-Based Workflow Diagnosis Tool
Abstract. Workflow management technology promises a flexible solution facilitating the easy creation of new business processes and modification of existing ones. Unfortunately, mos...
H. M. W. (Eric) Verbeek, Wil M. P. van der Aalst
219
Voted
BPM
2009
Springer
340views Business» more  BPM 2009»
16 years 1 months ago
Abstractions in Process Mining: A Taxonomy of Patterns
ions in Process Mining: A Taxonomy of Patterns R.P. Jagadeesh Chandra Bose1,2 and Wil M.P. van der Aalst1 1 Department of Mathematics and Computer Science, University of Technology...
R. P. Jagadeesh Chandra Bose, Wil M. P. van der Aa...