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CHI
2011
ACM
14 years 10 months ago
Modern software product support processes and the usage of multimedia formats
Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
CHI
2011
ACM
14 years 10 months ago
Target assistance for subtly balancing competitive play
In games where skills such as targeting are critical to winning, it is difficult for players with different skill levels to have a competitive and engaging experience. Although se...
Scott Bateman, Regan L. Mandryk, Tadeusz Stach, Ca...
CHI
2011
ACM
14 years 10 months ago
Materializing the query with facet-streams: a hybrid surface for collaborative search on tabletops
We introduce “Facet-Streams”, a hybrid interactive surface for co-located collaborative product search on a tabletop. Facet-Streams combines techniques of information visualiz...
Hans-Christian Jetter, Jens Gerken, Michael Zö...
CHI
2011
ACM
14 years 10 months ago
Competing online viewpoints and models of chronic illness
People with chronic health problems use online resources to understand and manage their condition, but many such resources can present competing and confusing viewpoints. We surve...
Jennifer Mankoff, Kateryna Kuksenok, Sara B. Kiesl...
DCG
2011
14 years 10 months ago
A Celtic Framework for Knots and Links
We describe a variant of a method used by modern graphic artists to design what are traditionally called Celtic knots, which are part of a larger family of designs called “mirro...
Jonathan L. Gross, Thomas W. Tucker