Despite being an important channel for end-user assistance, few studies have directly investigated the interactions that occur in modern-day practice of software product support. ...
Parmit K. Chilana, Tovi Grossman, George W. Fitzma...
In games where skills such as targeting are critical to winning, it is difficult for players with different skill levels to have a competitive and engaging experience. Although se...
Scott Bateman, Regan L. Mandryk, Tadeusz Stach, Ca...
We introduce “Facet-Streams”, a hybrid interactive surface for co-located collaborative product search on a tabletop. Facet-Streams combines techniques of information visualiz...
Hans-Christian Jetter, Jens Gerken, Michael Zö...
People with chronic health problems use online resources to understand and manage their condition, but many such resources can present competing and confusing viewpoints. We surve...
Jennifer Mankoff, Kateryna Kuksenok, Sara B. Kiesl...
We describe a variant of a method used by modern graphic artists to design what are traditionally called Celtic knots, which are part of a larger family of designs called “mirro...