Organizations subsist on communication and coordination. An organization’s ability to remember and learn from its past, in other words, its ability to use its “organizational ...
This paper describes a program of research designed to understand how knowledge-sharing and learning can be supported in virtual communities. To conduct this research, we propose ...
Michael Bieber, Il Im, Ronald E. Rice, Ricki Goldm...
The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
Like many large organizations, both governmental and non-governmental, the U.S. Air Force is currently developing and implementing Knowledge Management (KM) initiatives. However, ...
In this paper we consider the complete supply chain for a large pulp producer in Sweden. The supply chain is divided up in two parts, the pulp production planning problem and the ...