Information Technology (IT) offshore outsourcing is a non-reversible trend due to its cost implications, and as a result, target of much inquiry in different areas of knowledge. W...
J. Roberto Evaristo, Jorge Luis Nicolas Audy, Rafa...
The concept of ‘mobility’ as it is conceptualized in mobile HCI is scrutinized in this paper. The currently applied understanding is often limited to perceiving mobility as co...
The term social cognition is used in the psychology and organizational literatures to denote many different manifestations of the mental representations and processes that underli...
Knowledge creation and sharing in organizations is most often assumed to involve direct interactions. It is true that the creation of shared knowledge is really only feasible when...
The majority of financial services companies in Germany and Switzerland have, with varying objectives and success, conducted customer relationship management (CRM) implementation ...
Malte Geib, Annette Reichold, Lutz Kolbe, Walter B...