AI has the potential to play an important role in the customer service field. By leveraging the high bandwidth of natural language customers will be able to state their intentions...
Mihai Barbuceanu, Mark S. Fox, Lei Hong, Yannick L...
This paper presents major aspects of the customisation and personalisation of news. The main focus lies on delivering information via multiple channels, going beyond traditional w...
This paper reports work on automated meta-data creation for multimedia content. The approach results in the generation of a conceptual index of the content which may then be searc...
Jan Kuper, Horacio Saggion, Hamish Cunningham, Thi...
: This paper covers the use of technology to support three aspects of Alternative Assessment: Observations of Student Learning, Performance Assessments, and Electronic Portfolios. ...
This paper presents a visual information seeking system for the WWW called INSYDER1 . The aim of INSYDER is to find business information from the WWW. Information seeking - especi...