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AAAI
2007
15 years 9 months ago
A Meta-learning Approach for Selecting between Response Automation Strategies in a Help-desk Domain
We present a corpus-based approach for the automation of help-desk responses to users’ email requests. Automation is performed on the basis of the similarity between a request a...
Yuval Marom, Ingrid Zukerman, Nathalie Japkowicz
FLAIRS
2007
15 years 9 months ago
Using Plans to Automate Software Applications
Many software applications consist of a number of interdependent steps and are executed under the supervision of a human administrator or operator. The administrator responds to e...
Jon R. Wright
CHIMIT
2008
ACM
15 years 8 months ago
Policy-based IT automation: the role of human judgment
Policy-based automation is emerging as a viable approach to IT systems management, codifying high-level business goals into executable specifications for governing IT operations. ...
Eser Kandogan, John H. Bailey, Paul P. Maglio, Ebe...
BNCOD
2007
74views Database» more  BNCOD 2007»
15 years 8 months ago
Teaching and Learning Applications Related to the Automated Interpretation of ERDs
In this paper we report ongoing work in the development of diagram interpretation and assessment applied to entity-relationship diagrams (ERDs). We report on our development of an...
Kevin G. Waugh, Pete G. Thomas, Neil Smith
VVG
2003
140views Computer Vision» more  VVG 2003»
15 years 8 months ago
Semi-Automated Logging for Professional Media Applications
We report a novel method for logging and annotating video footage specifically for professional post-production and archivist end users. SALSA – Semi-Automated Logging with Sema...
J. W. Mateer, J. A. Robinson