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CHI
2005
ACM
16 years 7 months ago
How oversight improves member-maintained communities
Online communities need regular maintenance activities such as moderation and data input, tasks that typically fall to community owners. Communities that allow all members to part...
Dan Cosley, Dan Frankowski, Sara B. Kiesler, Loren...
CHI
2005
ACM
16 years 7 months ago
Understanding email use: predicting action on a message
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examin...
Laura A. Dabbish, Robert E. Kraut, Susan R. Fussel...
CHI
2005
ACM
16 years 7 months ago
How to make secure email easier to use
Cryptographically protected email has a justly deserved reputation of being difficult to use. Based on an analysis of the PEM, PGP and S/MIME standards and a survey of 470 merchan...
Simson L. Garfinkel, David Margrave, Jeffrey I. Sc...
CHI
2005
ACM
16 years 7 months ago
DeDe: design and evaluation of a context-enhanced mobile messaging system
This paper presents the design, implementation and validation of an enhanced mobile phone messaging system (DeDe), allowing the sender to define the context in which the message w...
Younghee Jung, Per Persson, Jan Blom
CHI
2005
ACM
16 years 7 months ago
Stencils-based tutorials: design and evaluation
Users of traditional tutorials and help systems often have difficulty finding the components described or pictured in the procedural instructions. Users also unintentionally miss ...
Caitlin Kelleher, Randy Pausch