In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Voting is a critical component of any democratic process; and electronic voting systems should be developed following best practices for critical system development. E-voting has i...
Synchronous languages like Esterel have been widely adopted for designing reactive systems in safety-critical domains such as avionics. Specifications written in Esterel are based...
Lei Ju, Bach Khoa Huynh, Abhik Roychoudhury, Samar...
Despite the potential of domain ontologies to provide consensual representations of domain-relevant knowledge, the open, distributed and decentralized nature of the Semantic Web me...
The Florida Public Hurricane Loss Model (FPHLM) developed in the State of Florida offers an open, public and effective tool for the government to regulate the insurance ratemaking...
Shu-Ching Chen, Min Chen, Na Zhao, Shahid Hamid, K...