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» Associative Omega-product of Processes
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WSC
2007
15 years 8 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
ISARCS
2010
240views Hardware» more  ISARCS 2010»
15 years 8 months ago
Engineering a Distributed e-Voting System Architecture: Meeting Critical Requirements
Voting is a critical component of any democratic process; and electronic voting systems should be developed following best practices for critical system development. E-voting has i...
J. Paul Gibson, Eric Lallet, Jean-Luc Raffy
CODES
2008
IEEE
15 years 8 months ago
Performance debugging of Esterel specifications
Synchronous languages like Esterel have been widely adopted for designing reactive systems in safety-critical domains such as avionics. Specifications written in Esterel are based...
Lei Ju, Bach Khoa Huynh, Abhik Roychoudhury, Samar...
EKAW
2008
Springer
15 years 8 months ago
An Analysis of the Origin of Ontology Mismatches on the Semantic Web
Despite the potential of domain ontologies to provide consensual representations of domain-relevant knowledge, the open, distributed and decentralized nature of the Semantic Web me...
Paul R. Smart, Paula C. Engelbrecht
DGO
2008
135views Education» more  DGO 2008»
15 years 7 months ago
Florida Public Hurricane Loss Model (FPHLM): research experience in system integration
The Florida Public Hurricane Loss Model (FPHLM) developed in the State of Florida offers an open, public and effective tool for the government to regulate the insurance ratemaking...
Shu-Ching Chen, Min Chen, Na Zhao, Shahid Hamid, K...