Software development is typically cooperative endeavor where a group of engineers need to work together to achieve a common, coordinated result. As a cooperative effort, it is esp...
Cleidson R. B. de Souza, David F. Redmiles, Paul D...
“Client Services”, “User Services”, “Customer Service”: whatever we call it at our various colleges and universities, it’s not just about fixing hardware and softwar...
As meta-data become of ever more importance to the Web, we will need to start managing such meta-data. We argue that there is a strong need for meta-data validation and aggregation...
Large collections of documents containing various types of multimedia, are made available to the WWW. Unfortunately, due to the un-structuredness of Internet environments it is ha...
Hybrid systems like computer-controlled chemical plants are typical safety critical distributed systems. In present practice, the safety of hybrid systems is guaranteed by hazard ...