: Utility companies worldwide are facing a multitude of new challenges, which can not be met with the historically grown, monolithic IT systems currently in use. Service oriented a...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...
Despite evidence that the majority of knowledge management (KM) initiatives miscarry, there has been a paucity of critical, in-depth research into the causes of failure. In this p...
We provide a competitive analysis framework for online prefetching and buffer management algorithms in parallel I/O systems, using a read-once model of block references. This has ...
Rakesh D. Barve, Mahesh Kallahalla, Peter J. Varma...
There has been an information explosion in fields of science such as high energy physics, astronomy, environmental sciences and biology. There is a critical need for automated sys...
Srinath Shankar, Ameet Kini, David J. DeWitt, Jeff...