This paper presents a hybrid artificial intelligent solution that helps to automatically generate proposals, aimed at improving the internal states of organization units from a Kno...
We consider the problem of organizing and browsing the top ranked portion of the documents returned by an information retrieval system. We study the effectiveness of a document o...
We distinguish between two main types of model: predictive and explanatory. It is argued (in the absence of models that predict on unseen data) that in order for a model to increas...
This paper explores how user modelling can work as an aid for human assistants in a user support system for web sites. Information about the user can facilitate for the assistant t...
We introduce a conceptual framework that articulates the mechanics of collaboration for shared-workspace groupware: the low level actions and interactions that must be carried out...