Companies that are present at multiple online locations may have difficulty staffing them adequately in terms of helpdesk services with efficient use of human resources. In this pa...
Leonel Morgado, Paulo Reis, Fausto de Carvalho, Ti...
WebFountain is a platform for very large-scale text analytics applications that allows uniform access to a wide variety of sources. It enables the deployment of a variety of docum...
This paper presents a geo-temporal gazetteer Web service that provides access to names of places and historical periods, together with the associated geotemporal information. With...
A typical web search engine consists of three principal parts: crawling engine, indexing engine, and searching engine. The present work aims to optimize the performance of the cra...
Konstantin Avrachenkov, Alexander N. Dudin, Valent...
The rapid e-commerce growth has made both business community and customers face a new situation. Due to intense competition on the one hand and the customer's option to choose...