The new market forces have affected the operation of distribution centers (DCs) extremely. The DCs demand an increased productivity and a low cost in their daily operation. This pa...
: Success in implementing a Customer Relationship Management (CRM) system requires close attention to data quality issues. However, most of the literature focuses on the quality of...
John R. Talburt, Kimberly Hess, Richard Wang, Emil...
Hyperlinks are an essential feature of the World Wide Web, highly responsible for its success. XLink improves on HTML’s linking capabilities in several ways. In particular, link...
The conversion of a legacy system to a system based on a commercial-off-the-shelf (COTS) package demands a dedicated guidance. The assumption that it is just a matter of adopting ...
Almost all medium- and large-scale businesses rely on electronic workflow systems to manage their business processes. A key challenge is to enable the easy re-use and modification...