This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
Graphs are typically visualized as node-link diagrams. Although there is a fair amount of research focusing on crossing minimization to improve readability, little attention has b...
It is difficult to identify sentence importance from a single point of view. In this paper, we propose a learning-based approach to combine various sentence features. They are cat...
This paper is about the evolution of a system prototype called Pensieve whose goal is to support people's reminiscing practices. A number of technologies exist to manage memo...
Dan Cosley, Kathy Akey, Brian Alson, Jonathan Baxt...
Abstract. Scene categorization is an important mechanism for providing high-level context which can guide methods for a more detailed analysis of scenes. State-of-the-art technique...