Team members usually cooperate on a business process by partitioning it into several activities, which in turn generate one or more work items. Work items either need to be proces...
One approach to reducing the costs of usability testing is to facilitate the automatic detection of critical incidents: serious breakdowns in interaction that stand out during sof...
David Akers, Matthew Simpson, Robin Jeffries, Terr...
Users find it hard to delete unimportant personal information which often results in cluttered workspaces. We present a full design cycle for GrayArea, a novel interface that allo...
Ofer Bergman, Simon Tucker, Ruth Beyth-Marom, Edwa...
Multi-monitor displays and multi-display environments are now common. Cross-display cursor movement, in which a user moves the pointer from one display to another, occurs frequent...
We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...
Keith A. Butler, Jiajie Zhang, Chris Esposito, Ali...