: Experience Management (EM) is an area that is increasingly gaining importance. Its roots lie in Experimental Software Engineering ("Experience Factory"), in Artificial ...
Information technology is arguably an important tool for knowledge management, facilitating learning in a business context. However, the current use of information technology in t...
Miltiadis D. Lytras, Athanasia Pouloudi, Angeliki ...
This paper takes as its starting point the paradox of process and care in a mental health setting. On the one hand, a number of ‘care pathways’ can be defined and employed, to...
The management of voluminous heterogeneous resources and services in the web environment is a complex task. Semantic knowledge is playing an increasing important role in order to h...
Storing organisational information on Intranets is fast becoming the norm for corporate information management, as is the provision of tools which assist locating, adding to and u...