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CHI
2009
ACM
16 years 7 months ago
Correlations among prototypical usability metrics: evidence for the construct of usability
Correlations between prototypical usability metrics from 90 distinct usability tests were strong when measured at the task-level (r between .44 and .60). Using test-level satisfac...
Jeff Sauro, James R. Lewis
CHI
2009
ACM
16 years 7 months ago
From x-rays to silly putty via Uranus: serendipity and its role in web search
The act of encountering information unexpectedly has long been identified as valuable, both as a joy in itself and as part of task-focused problem solving. There has been a concer...
Jaime Teevan, Paul André, Susan T. Dumais
CHI
2009
ACM
16 years 7 months ago
An intuitive model of perceptual grouping for HCI design
Understanding and exploiting the abilities of the human visual system is an important part of the design of usable user interfaces and information visualizations. Good design enab...
Ruth Rosenholtz, Nathaniel R. Twarog, Nadja Schink...
CHI
2009
ACM
16 years 7 months ago
Designing trustworthy situated services: an implicit and explicit assessment of locative images-effect on trust
This paper examines a visual design element unique to situated, hot-spot style, services: locativeness. This is the extent to which the media representing a service relates to its...
Vassilis Kostakos, Ian Oakley
CHI
2009
ACM
16 years 7 months ago
In CMC we trust: the role of similarity
This paper examines how different forms of linguistic similarity in a text-chat environment relate to the establishment of interpersonal trust. Sixty-two pairs played an iterative...
Lauren E. Scissors, Alastair J. Gill, Kathleen Ger...