The online trust discussion is focused on mechanisms for building and maintaining user trust. This paper introduces the relevance of providing for the repair of trust breakdowns. ...
Why do people access information via the mobile Internet? This qualitative study examines a group of active users and proposes a new preliminary framework for understanding their ...
Carol A. Taylor, Ona Anicello, Scott Somohano, Nan...
Reading detection is an important step in the process of automatic relevance feedback generation based on eye movements for information retrieval tasks. We describe a reading dete...
We are designing an information transfer device to expedite the enrollment of homeless children to schools. Homeless children change schools often, seriously disrupting their educ...
Eugene Chang, Xi Zhu, Hillary Elmore, Jun Youp Kim
In this paper we discuss how we've adapted the technique of informance design for use in design ethnography. We detail our design ethnography workflow method and describe our...
Ron Wakkary, Madison Poon, Leah Maestri, Travis Ki...