For embedded systems quality requirements are equally if not even more important than functional requirements. The foundation for the fulfillment of these quality requirements ha...
Both software applications and their development environment are becoming more and more distributed. This trend impacts not only the way software computes, but also how it looks. T...
Changes and adaptations are always necessary after the deployment of a multiagent system (MAS), as well as of any other type of software systems. Some of these changes may be simpl...
Taking care of an elderly in loss of cognitive autonomy is a challenging task. Artificial agents, such as the Telehealth Smart Home (TSH) system can facilitate that task. However,...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...