Software engineering focuses on producing quality software products through quality processes. The attention to processes dates back to the early 70’s, when software engineers r...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
: As multimedia contents are becoming widely used in ubiquitous computing environments among many application fields, e.g., education, entertainment, and live surveillance, the dem...
Transactional memory is an alternative programming model for managing contention in accessing shared in-memory data objects. Distributed transactional memory (TM) promises to alle...
[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within b...