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SOPR
1998
117views more  SOPR 1998»
15 years 6 months ago
Software processes: a retrospective and a path to the future
Software engineering focuses on producing quality software products through quality processes. The attention to processes dates back to the early 70’s, when software engineers r...
Gianpaolo Cugola, Carlo Ghezzi
PVLDB
2008
137views more  PVLDB 2008»
15 years 6 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
JUCS
2010
135views more  JUCS 2010»
15 years 5 months ago
A Service-Oriented Platform for Ubiquitous Personalized Multimedia Provisioning
: As multimedia contents are becoming widely used in ubiquitous computing environments among many application fields, e.g., education, entertainment, and live surveillance, the dem...
Zhiwen Yu, Changde Li, Xingshe Zhou, Haipeng Wang
IPPS
2010
IEEE
15 years 4 months ago
Dynamic analysis of the relay cache-coherence protocol for distributed transactional memory
Transactional memory is an alternative programming model for managing contention in accessing shared in-memory data objects. Distributed transactional memory (TM) promises to alle...
Bo Zhang, Binoy Ravindran
REFSQ
2010
Springer
15 years 4 months ago
Challenges in Aligning Requirements Engineering and Verification in a Large-Scale Industrial Context
[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within b...
Giedre Sabaliauskaite, Annabella Loconsole, Emelie...