Business process describes a set of services that span enterprise boundaries and are provided by enterprises that see each other as partners. Web services is widely accepted and a...
Hypermedia concepts are currently being deployed in a variety of information systems such as the World Wide Web, software development environments, large engineering enterprises, ...
Authorship entails the constrained selection or generation of media and the organization and layout of that media in a larger structure. But authorship is more than just selection...
Nicholas Diakopoulos, Kurt Luther, Yevgeniy Eugene...
In this paper, we describe the origins, thematics, projects and practices of the art research collective Sponge. In particular, we focus on Sponge as a useful case study in transd...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...