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157
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KDD
2008
ACM
16 years 7 months ago
2008
ACM
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
183
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KDD
2008
ACM
16 years 7 months ago
2008
ACM
There is an exploding amount of user-generated content on the Web due to the emergence of "Web 2.0" services, such as Blogger, MySpace, Flickr, and del.icio.us. The part...
174
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KDD
2002
ACM
16 years 7 months ago
2002
ACM
The problem of analyzing microarray data became one of important topics in bioinformatics over the past several years, and different data mining techniques have been proposed for ...
149
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CHI
2004
ACM
16 years 7 months ago
2004
ACM
We present a study of the effects of instant messaging (IM) on individuals' management of work across multiple collaborative projects. Groups of four participants completed f...
175
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CHI
2004
ACM
16 years 7 months ago
2004
ACM
This demonstration reports results from the EU-funded project Ambient Agoras, investigating future applications of ubiquitous and ambient computing in workspaces. Instead of prese...