Technology allows users to interact with a wide variety of information and services. However, more and more users need to integrate complementary content to previously accessed in...
Virtual agents designed to establish relationships with more than one user must be able to identify and distinguish among those users with high reliability. We descr...
Daniel Schulman, Mayur Sharma, Timothy W. Bickmore
Non-expert users face a dilemma when making security decisions. Their security often cannot be fully automated for them, yet they generally lack both the motivation and technical ...
Jennifer Stoll, Craig S. Tashman, W. Keith Edwards...
While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
The results of a machine learning from user behavior can be thought of as a program, and like all programs, it may need to be debugged. Providing ways for the user to debug it mat...