In this paper, we consider a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Application...
The results of the Web query log analysis may be significantly shifted depending on the fraction of agents (non-human clients), which are not excluded from the log. To detect and ...
—This paper presents a model of collaborative decision-making for groups that involve people and computer agents. The model distinguishes between actions relating to participants...
Existing density-based data stream clustering algorithms use a two-phase scheme approach consisting of an online phase, in which raw data is processed to gather summary statistics...
Agostino Forestiero, Clara Pizzuti, Giandomenico S...
We introduce an adversarial planning algorithm based on game tree search, which is applicable in large-scale multiplayer domains. In order to tackle the scalability issues of game...