Requirements engineering (RE) is concerned with the identification of the goals to be achieved by the envisioned system, the operationalization of such goals into services and con...
This paper presents a study of the various aspects of blog reading behavior. The analyzed data are obtained from a Japanese weblog hosting service, Doblog. Four kinds of social ne...
Use of multi-agent systems (MAS) in health-care domains is increasing. MAS is an appropriate technique for many medical domains due to the characteristics of the problems in this a...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
: Today, electronic cross-company collaboration is about to gain significant momentum, but still shows weaknesses with respect to productivity, flexibility and quality: A lack of s...