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ICSE
2000
IEEE-ACM
15 years 10 months ago
Requirements engineering in the year 00: a research perspective
Requirements engineering (RE) is concerned with the identification of the goals to be achieved by the envisioned system, the operationalization of such goals into services and con...
Axel van Lamsweerde
AAAI
2007
15 years 9 months ago
Analyzing Reading Behavior by Blog Mining
This paper presents a study of the various aspects of blog reading behavior. The analyzed data are obtained from a Japanese weblog hosting service, Doblog. Four kinds of social ne...
Tadanobu Furukawa, Mitsuru Ishizuka, Yutaka Matsuo...
CCIA
2008
Springer
15 years 8 months ago
Using Electronic Institutions for Hospitals Chronic Disease Management and Purchasing System
Use of multi-agent systems (MAS) in health-care domains is increasing. MAS is an appropriate technique for many medical domains due to the characteristics of the problems in this a...
Ashkan Musavi, Maite López-Sánchez, ...
CIMCA
2005
IEEE
15 years 8 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
MKWI
2008
150views Business» more  MKWI 2008»
15 years 8 months ago
A Reference Model for Seamless Cross-Organizational Collaboration in the Public Sector
: Today, electronic cross-company collaboration is about to gain significant momentum, but still shows weaknesses with respect to productivity, flexibility and quality: A lack of s...
Christoph Schroth