This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
The contemporary technological evolution requires higher levels of education and new skills from the work-force making people more conscious of the importance of being better educ...
Maria Helena Lima Baptista Braz, Sean W. M. Siquei...
Self-organizing models develop realistic cortical structures when given approximations of the visual environment as input, and are an effective way to model the development of fac...
Abstract The variety of existing agent-based simulations is overwhelming. However – especially when comparing agent-based simulation to other simulation paradigms, a reference fr...
An efficient training method for block-diagonal recurrent neural networks is proposed. The method modifies the RPROP algorithm, originally developed for static models, in order to...
Paris A. Mastorocostas, Dimitris N. Varsamis, Cons...