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WSC
2007
15 years 9 months ago
Partial cross training in call centers with uncertain arrivals and global service level agreements
Inbound call center operations are challenging to manage; there is considerable uncertainty in estimates of arrival rates, and the operation is often subject to strict service lev...
Thomas R. Robbins, Terry P. Harrison, Deborah J. M...
WSC
2008
15 years 9 months ago
Automating the constraining process
The typical approach to finding minimum levels of resources that still allow support and operational performance goals to be met for military aircraft is based on a manual trial-a...
Joel J. Luna
182
Voted
CCS
2008
ACM
15 years 8 months ago
Revocation games in ephemeral networks
A frequently proposed solution to node misbehavior in mobile ad hoc networks is to use reputation systems. But in ephemeral networks - a new breed of mobile networks where contact...
Maxim Raya, Mohammad Hossein Manshaei, Márk...
CDC
2008
IEEE
192views Control Systems» more  CDC 2008»
15 years 8 months ago
Distributed coordination algorithms for multiple fractional-order systems
Abstract-- This paper studies distributed coordination algorithms for multiple fractional-order systems over a directed communication graph. A general fractional-order consensus mo...
Yongcan Cao, Yan Li, Wei Ren, Yangquan Chen
223
Voted
EKAW
2008
Springer
15 years 8 months ago
GoodRelations: An Ontology for Describing Products and Services Offers on the Web
A promising application domain for Semantic Web technology is the annotation of products and services offerings on the Web so that consumers and enterprises can search for suitable...
Martin Hepp
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