In this paper we describe our experiences in building tools for accelerating maintenance of existing large telecommunications software. We discuss how various maintenance activitie...
: Technology innovators face the challenge of finding representative groups of users to participate in design activities. In some cases, software applications will target an audien...
Unlike the data approached in traditional data mining activities, software data are featured with partial-repeatability or parepeatics, which is an invariant property that can neit...
We investigated what mobile workers do when they are mobile to achieve their communication goals, using contextual interviews and ethnographically inspired observations in a varie...
This research aims to investigate a collection of interactions in 2D workspaces with the goal of helping users stay in the flow of their activity. These interactions will be explo...