Gamification, the use of game mechanics in non-gaming applications, has been applied to various systems to encourage desired user behaviors. In this paper, we examine patterns of ...
Jennifer Thom-Santelli, David R. Millen, Joan Morr...
Social applications on the web let users track and follow the activities of a large number of others regardless of location or affiliation. There is a potential for this transpare...
Laura A. Dabbish, H. Colleen Stuart, Jason Tsay, J...
The rapid growth of social networking sites and web communities have motivated web sites to expose their APIs to external developers who create mashups by assembling existing func...
A key to improving at any task is frequent feedback from people whose opinions we care about: our family, friends, mentors, and the experts. However, such input is not usually ava...
Structured Problem Report Formats have been key to improving the assessment of usability methods. Once extended to record analysts' rationales, they not only reveal analyst b...