Staffing decisions in a consumer credit origination environment have a significant impact on the financial institution's costs as well as customer service levels. Staff resou...
— Ubiquitous computing provides services to users, according to their current situation. Interactions with such programs are as implicit as possible. We find among the applicati...
The potentials of modern information technology can only be exploited, if the underlying infrastructure and the applied applications sufficiently take into account all aspects of ...
Jan Peters, Roland Rieke, Taufiq Rochaeli, Bjö...
Several current support systems for travel and tourism are aimed at providing information in a personalized manner, taking users' interests and preferences into account. In t...
As the number of Web users and the diversity of Web applications continues to explode, Web Quality of Service (QoS) is an increasingly critical issue in the domain of e-Commerce. ...