This paper presents an empirical task-based user evaluation, which was carried out for the purpose of assessing the subjective QoS of a mobile multimedia web service in a real mult...
The A theory of user expectation of system interaction is introduced in the context of User Adapted Interfaces. The usability of an intelligent email client that learns to filter s...
In the course of making electronic services and facilities more widely accessible and usable, more and more IT systems are incorporating smart cards as a component. We analyzes the...
User interfaces (Uis) for client-server-and Web-based products and services must enable users around the world to access complex data and functions. Solutions to successful user-i...
Aaron Marcus, Karl Wieser, John Armitage, Volker F...
This paper presents a simulation model of the operations in the Labor and Delivery Rooms at Jackson Memorial Hospital. A thorough analysis of the contents of hospital's datab...
Martha A. Centeno, Marsha A. Lee, Elizabeth Lopez,...