Developers of visual Interface Design Environments (IDEs), like Microsoft Visual Studio and Java NetBeans, are competing in producing pretty crowded graphical interfaces in order t...
In this paper, we report on two user-centric evaluation studies of COPLINK, a suite of criminal data mining and knowledge management applications developed at the University of Ari...
Chienting Lin, Paul J. Hu, Hsinchun Chen, Jennifer...
Evaluating the usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, us...
Gert-Jan de Vreede, Ann L. Fruhling, Anita Chakrap...
The usability of APIs is increasingly important to programmer productivity. Based on experience with usability studies of specific APIs, techniques were explored for studying the ...
Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...