Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
We propose the monadic linear logic programming language LolliMon as a new foundation for the specification of distributed trust management systems, particularly the RT framework...
Traditionally, distributed resource management/ scheduling systems for the Grid (e.g. Globus/ GRAM/ Condor-G) have tended to deal with coarsegrained and concrete resource types (e....
Wei Cai, Geoff Coulson, Paul Grace, Gordon S. Blai...
The Internet, the World Wide Web, JavaTM technology, and software components are changing the software business. Activities traditionally constrained by the need for intense infor...