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MANSCI
2010
105views more  MANSCI 2010»
15 years 5 months ago
Revenue Management with Strategic Customers: Last-Minute Selling and Opaque Selling
Companies in a variety of industries (e.g., airlines, hotels, theaters) often use last-minute sales to dispose of unsold capacity. Although this may generate incremental revenues ...
Kinshuk Jerath, Serguei Netessine, Senthil K. Veer...
HICSS
2008
IEEE
237views Biometrics» more  HICSS 2008»
16 years 1 months ago
Integration of an Ontological Information Security Concept in Risk Aware Business Process Management
Abstract— The ability to prevent risks as well as to appropriately counteract occurring threats has increasingly become a crucial success factor. Traditional business process man...
Gernot Goluch, Andreas Ekelhart, Stefan Fenz, Stef...
NOMS
2008
IEEE
132views Communications» more  NOMS 2008»
16 years 1 months ago
Improving distributed service management using Service Modeling Language (SML)
—Automatic service and application deployment and management is becoming possible through the use of service and infrastructure discovery and policy systems. But using the infras...
Robert Adams, Ricardo Rivaldo, Guilherme Germoglio...
LREC
2008
172views Education» more  LREC 2008»
15 years 8 months ago
CallSurf: Automatic Transcription, Indexing and Structuration of Call Center Conversational Speech for Knowledge Extraction and
Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
Martine Garnier-Rizet, Gilles Adda, Frederik Caill...
AAAI
1996
15 years 8 months ago
Knowledge-Based Navigation of Complex Information Spaces
While the explosion of on-line information has brought new opportunities for nding and using electronic data, it has also brought to the forefront the problem of isolating useful ...
Robin D. Burke, Kristian J. Hammond, Benjamin C. Y...