We present our experiences of using an iterative, prototypedriven approach to developing social systems with the participation of communities, inspired by probe-based methodologie...
Although ethnography has become a common approach in HCI research and design, considerable confusion still attends both ethnographic practice and the criteria by which it should b...
The real needs of end users of software technology are often neglected until it is too late. An approach is outlined that puts people before technology, and investigates the real ...
Fitts' law, Steering law and Law of crossing, collectively known as the laws of action, model the speed-accuracy tradeoffs in common HCI tasks. These laws impose a certain sp...
Privacy-Enhancing Identity Management (PIM) enables users to control which personal information they provide to their communication partner(s) by partitioning their personal infor...
Katrin Borcea-Pfitzmann, Elke Franz, Andreas Pfitz...