This paper describes the methodology and implementation of a data management system for highly distributed systems, which was built to solve the scalability and reliability proble...
As service providers strive to improve the quality and efficiency of their IT (information technology) management services, the need to adopt a standard set of tools and processes...
Not all participants in a collaborative virtual environment (CVE) need to be informed of every other participant’s activities. The technique used for filtering irrelevant message...
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
The aim of Participatory Design (PD) is to involve the users in the design. Even though the research has shown the success of PD projects in empowering users, little has been said...