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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 12 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
HICSS
2003
IEEE
134views Biometrics» more  HICSS 2003»
15 years 12 months ago
Secure Connections in Bluetooth Scatternets
Bluetooth is a wireless networking technology specifically developed for Personal Area Networking and other short range applications. Bluetooth devices can be networked together ...
Karl E. Persson, D. Manivannan
HICSS
2003
IEEE
193views Biometrics» more  HICSS 2003»
15 years 12 months ago
Message Sense Maker: Engineering a Tool Set for Customer Relationship Management
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...
Dmitri Roussinov, J. Leon Zhao
ICDCSW
2003
IEEE
15 years 12 months ago
Entry Points into a Smart Campus Environment - Overview of the ETHOC System
The university campus is an interesting application environment for the ubiquitous computing paradigm: a large number of users share a substantial amount of their information need...
Michael Rohs, Jürgen Bohn
166
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ICDM
2003
IEEE
112views Data Mining» more  ICDM 2003»
15 years 12 months ago
Privacy-preserving Distributed Clustering using Generative Models
We present a framework for clustering distributed data in unsupervised and semi-supervised scenarios, taking into account privacy requirements and communication costs. Rather than...
Srujana Merugu, Joydeep Ghosh
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