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SIGUCCS
2003
ACM
15 years 12 months ago
Using a course management system to create a training course for student employees
The User Services unit of Information Technologies at the University of Delaware operates nine public computing facilities and employs about 150 students who work as assistants in...
Cindy Guerrazzi, Kate Webster
SIGUCCS
2003
ACM
15 years 12 months ago
Macintosh OS X: a smooth migration
The Ringling School of Art and Design is a fully accredited four year college of visual art and design with a student population of approximately 1000. The Ringling School has ach...
Scott E. Hanselman, Mahmoud Pegah
SIGUCCS
2003
ACM
15 years 12 months ago
Implementation of fee-based printing in student computing sites
After years of providing no-cost printing in its computing sites, the University of Delaware (UD) decided to move to a fee-based printing scheme for its student computing sites. T...
Carol Jarom, Steven J. Timmins
SIGUCCS
2003
ACM
15 years 12 months ago
A KeyServer for faculty, not just labs
Academic lab managers have been using Sassafras's KeyServer software for more than a decade to manage software licenses. KeyServer is server-based license management software...
Christopher Jones
SIGUCCS
2003
ACM
15 years 12 months ago
Computing labs and technology classroom (CLTC) initiative: a model for distributed support
DePauw University is a small, liberal arts institution with 2200 undergraduate residential students and 222 faculty members, located in Greencastle, Indiana. The challenges of sup...
Lynda S. LaRoche, Julianne M. Miranda, Angela P. S...
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