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PERCOM
2005
ACM
16 years 5 months ago
Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers
Context awareness and context modeling have raised their call for attention and importance quite recently in the world of contact centers for better customer services and relation...
Anupama Kalyan, Srividya Gopalan, V. Sridhar
ESWA
2010
109views more  ESWA 2010»
15 years 4 months ago
Visual and tangible interactions with physical and virtual objects using context-aware RFID
Radio Frequency Identification (RFID) has recently received a lot of attention as an augmentation and interface technology with physical and virtual objects in the ubiquitous comp...
Jae Yeol Lee, Dong Woo Seo, Byung Youn Song, Rajit...
ATAL
2007
Springer
16 years 5 days ago
Cooperative evolution of service ontologies
Most of the proposed approaches in automatic service selection assume the existence of a common ontology among communicating agents. However, this assumption becomes difficult to...
Murat Sensoy, Pinar Yolum
OAS
2003
15 years 7 months ago
An ontology for Web service ratings and reputations
Current Web services standards enable publishing service descriptions and finding services by matching requested and published descriptions based on syntactic criteria such as me...
E. Michael Maximilien, Munindar P. Singh
AAAI
2007
15 years 8 months ago
A Framework for Ontology-Based Service Selection in Dynamic Environments
Previous approaches to service selection are mainly based on capturing and exchanging the ratings of consumers to providers. However, ratings reflect tastes of the raters. Theref...
Murat Sensoy