Enterprises provide professionally authored content about their products/services in different languages for use in web sites and customer care. For customer care, personalization...
—Radio Frequency Identification (RFID) is an emerging technique that can significantly enhance supply chain processes and deliver customer service improvements. RFID provides use...
This paper presents a new approach for generating configured and flexible middleware systems for integration of heterogeneous and distributed data. The configuration is based on t...
Online reviews provide consumers with valuable information that guides their decisions on a variety of fronts: from entertainment and shopping to medical services. Although the pr...
Wi-Fi clients can obtain much better performance at some commercial hotspots than at others. Unfortunately, there is currently no way for users to determine which hotspot access p...
Jeffrey Pang, Ben Greenstein, Michael Kaminsky, Da...