As more firms embrace CRM as a core business strategy, it is getting more important to assess firms’ CRM readiness and performance for diagnosing, guiding, managing, and evaluat...
The intent of peer data management systems (PDMS) is to share as much data as possible. However, in many applications leveraging sensitive data, users demand adequate mechanisms to...
As the amount of biological data continues to increase, how biologists share data and analysis tools efficiently is becoming an important issue. Web service technology is a promis...
Zhiming Wang, John A. Miller, Jessica C. Kissinger...
UML is posited as the "swiss army knife" for systems modelling and design activities. It embodies a number of modelling formalisms that have broad applicability in captu...
Nick Russell, Wil M. P. van der Aalst, Arthur H. M...
Spyware is a rapidly spreading problem for PC users causing significant impact on system stability and privacy concerns. It attaches to extensibility points in the system to ensur...
Yi-Min Wang, Roussi Roussev, Chad Verbowski, Aaron...