Though toolkits exist to create complex crowdsourced workflows, there is limited support for management of those workflows. Managing crowd workers and tasks requires significant i...
Compliance with privacy legislation is a primary concern for health care institutions that are building information systems support for their business processes. This paper descri...
Like many large organizations, both governmental and non-governmental, the U.S. Air Force is currently developing and implementing Knowledge Management (KM) initiatives. However, ...
Enterprises today wish to manage their IT resources so as to optimize business objectives, such as income, rather than IT metrics, such as response times. Therefore, we introduce ...
A VoIP PBX supports flexible call handling functionality for selective forwarding, cost based outward call routing, recording calls etc. Both users and administrators need a flexi...