Most of the research inthe area of expert finding focuses on creating and maintaining centralized directories of experts' profiles, which users can search on demand. However, ...
To deal with the problem of empty or too little answers returned from a Web database in response to a user query, this paper proposes a novel approach to provide relevant and rank...
Web Usage Mining (WUM), a natural application of data mining techniques to the data collected from user interactions with the web, has greatly concerned both academia and industry ...
The goal of this paper is to describe a new approach to a content creation and delivery mechanism for a programming course. This approach is based on the concept of creating a lar...
Customer Relationship Management (CRM) is critical to the success of a business. Recent work in CRM has focused on the mining of customer-related data and the construction of cust...
Dickson K. W. Chiu, Wesley C. W. Chan, Gary K. W. ...